package com.woniu.cms.client.core.entity;

import com.baomidou.mybatisplus.annotation.IdType;
import com.baomidou.mybatisplus.annotation.TableField;
import com.baomidou.mybatisplus.annotation.TableId;
import com.baomidou.mybatisplus.annotation.TableName;
import java.io.Serializable;
import java.util.Date;
import io.swagger.annotations.ApiModel;
import io.swagger.annotations.ApiModelProperty;
import lombok.Getter;
import lombok.Setter;

/**
 * <p>
 * 本表是客户投诉处理表
 * </p>
 *
 * @author chenjiapeng
 * @since 2022-09-21
 */
@Getter
@Setter
  @TableName("cms_client_complaint")
@ApiModel(value = "ClientComplaint对象", description = "本表是客户投诉处理表")
public class ClientComplaint implements Serializable {

    private static final long serialVersionUID = 1L;

      @ApiModelProperty("客户投诉管理表主键")
        @TableId(value = "client_complaint_id", type = IdType.AUTO)
      private Integer clientComplaintId;

      @ApiModelProperty("投诉主题")
      private String cpltTopic;

      @ApiModelProperty("级别")
      private String level;

      @ApiModelProperty("客户名称")
      private String clientName;

      @ApiModelProperty("项目名称")
      private String projectName;

      @ApiModelProperty("客户联系人姓名")
      private String clientcontactName;

      @ApiModelProperty("客户联系人电话")
      private String clientcontactMobilephone;

      @ApiModelProperty("客户联系人EMAIL")
      private String clientcontactEmail;

      @ApiModelProperty("投诉时间")
      private Date complaintDate;

      @ApiModelProperty("期望解决时间")
      private Date expectSolveDate;

      @ApiModelProperty("投诉内容")
      private String complaintContent;

      @ApiModelProperty("我方负责部门")
      private String ourResponsibleDept;

      @ApiModelProperty("实际处理时间")
      private Date realSolveDate;

      @ApiModelProperty("处理状况描述")
      private String solveSituationDepict;

      @ApiModelProperty("投诉处理评价")
      private String solveEffectRemark;

      @ApiModelProperty("专业公司")
      private String solveCompany;

      @ApiModelProperty("处理意见")
      private String solveOpinion;

      @ApiModelProperty("client_info客户信息表的主键")
      private Integer infoId;

}
